Release 10.3.2.2

I'll send a PM and see if we can figure this out.

In preparation for walking through the process with AviSteve, the following info might be helpful.

Is anyone else seeing this behavior?   Seems like a good reason not to update.    Too bad, I really

want a couple of the new features.

Bill Hale 

Sorry for the delay in posting. i resolved my issue and promptly forgot about everyone else. Just kidding.

Below is an email i sent to Steve after we traded some private messages. It is worth upgrading the IFD 540 and 100 app to 10.3.2.2 in my opinion. All is working except radar, which i have on the 540. I don't have a radar tab on the 100 app, nor does the app see radar. Steve says it's a known issue and a fix is coming. Feel free to message me if you want further info. I really like the new features in the new software.

My issues after upgrading the 540 and app to 10.3.2.2 were:

1. no connection between the 540 and the app except radio frequencies 

2. no radar tab on the app and the SVS tab on the app says TAWS, not SVS,

3. a config error message on the 540 saying it needed service

4. a constant error loop on the app saying reboot the app to complet installation.

5 A ghost leg displayed on my G600 MFD and the incorrect distance to the initial waypoint. there was also a ghost/empty page in the config menu of the 540.

6. No 1090 ES out on my Garmin GTX 345 transponder

Below is my post after finally getting a successful install on both 540 and app. My ipad is running IOS 26, the latest.

A big shout out to Steve for very prompt replies and taking the time to help me. My text to Steve is bold and his reply is underlined.

Thanks.

Morning Steve,

Several updates. After a third clean install, which involved totally wiping the IFD 540, it now seems to be 100%. Or I think it is. The config error message is gone, the transponder no longer gives a 1090ES error message and everything else seems to be working.

I think we figured out the ghost leg but want to ask if the IFD is supposed to do this. While on the ground, after lots of playing around, we scrolled all the way in on map page and saw that the IFD seems to take into account that the airplane is not pointing in the direction of the way point and calculates a turn and course to get to the waypoint. If this is normal, then the box outsmarted my avionics tech and me. Pics attached.

We also changed a couple of settings between the Garmin G600 and the IFD 540, per instructions my tech received from Avidyne support in an effort to get the IFD to properly communicate with the G600 and transponder, pics attached.

The IFD 100 app is now better but not 100%. It connects and does flight plan transfer. The issues remaining are on the Map page. I have three tabs. TAWS, MAP & CHARTS. The fourth tab, RADAR is missing and the SVS tab is labeled as TAWS. In my test flight yesterday the TAWS tab displayed what the IFD 540 showed on its SVS tab. The mislabeling was confusing when the two didn’t connect. Why does the app call it TAWS instead of SVS?

On the app, charts are blank with "a data not available error message." My charts on the IFD 540 expired 12/2024 and I no longer subscribe to charts. When I deleted the IFD 100 app I lost charts in my jeppesen download so maybe the error is that the 540 & 100 don’t have the same database for charts??? Currently, the IFD 100 has no charts but I thought that the 100 couldn’t hold or display charts, that the 540 pushed charts to the 100 app.

How do I get the radar tab on the 100 app and then get the app to see and control the radar? Both 540 and 100 are on 10.3.2.2 with clean installs.

Thank you for your responses.

Excellent, I’m glad you got it working. 

Yes, when you do a direct-to, the IFD computes the entry turn to get you on course.  If you’re pointed somewhere close to the right direction anyway, you’ll often not even notice the curve.  But if you’re way off, then you’ll see it.  And if you’re really close to the target waypoint and not pointed at the waypoint, then you’ll see an almost 360 degree turn as you noticed in your picture. 

We were able to induce the same behavior with respect the map page tabs here in the office.  The problem is the IFD100 and Gary is looking into it.  Once he finds the problem, he’ll push an update to the IFD100 that you can then download.  As you noticed, the SVS and TAWS tab actually display the same content – we just rename the tab “TAWS” if you have purchased the TAWS option for your IFD.  So your TAWS tab is completely usable and once the IFD100 is fixed, it will go back to saying “SVS”.  That same error is responsible for the RADAR tab not appearing on the IFD100. 

As for charts, the IFD100 keeps its own charts data.  They are not transferred from the IFD to the IFD100 – the IFD just doesn’t have enough bandwidth for that.  So if you had a charts subscription, you would be able to update the IFD100 and the IFD.  Without a subscription, you’ll have charts on neither of them.

 Be on the lookout for an IFD100 app update.  We’ll give you a heads up once we have the fix ready to go. 

Steve

 

Any update on the radar tab?

Thank you.

You can get it if you want it.  If you have a single IFD installation, I would suggest getting it.  If you have a dual installation, I would wait until the next release because of the CAS bug that has been mentioned on other threads.  We are targeting end of 2025 for that release.

Yes. I have a single installation and would love to get it. 

Thanks,

john

In case you don't hear this enough, thank you so much for this level of support, both directl as well as your user forums and FB. Having just come off an install with Aspen, your level of transparency is refreshing, to say the least. 

The IFD 540 has been installing 10.3.2.2 for 105 minutes now; about 20 minutes longer than the bulletin advises.

Status is:

Load 10.3.2.2   Not Sel.

System Conformity Ch… Pending

Create Gold Master C…  Not Sel.

Progress bar is at 24% with the aircraft symbol going right.

This has not changed in more than 30 minutes. What should I do? It seems hung up.

After the flight application is updated, there is a step that restores the stored route files.  Apparently that step failed.  Had that step succeeded, the very last step would have been for the update to do the conformity check.

As expected, the stored routes didn't get properly restored and the failure mode was that there was no "Activate Route" button on the stored routes list page for any of the routes.  New routes could be created and those would work just fine.  The USB stick still had the backup file which was created at the start of the update and I advised him to restore it by hand.  That was later in the evening, though, so I don't know the result of that.  I'll let Jim post back on that subject.

Jim sets a good example, though, because the more detail that can provided when something like this occurs, the the higher the likelihood of a successful outcome.  Of course, we try our best to make sure things like this don't happen in the first place, but no matter how hard we try there will inevitably be situations that arise.

I'm still not sure why the stored route restoration failed and hung the process, but we'll start looking into that first thing this morning.

Steve; I had the exact same problem on one unit when I upgraded two 440s a few months ago. Tech support told me to just reboot, and everything appeared fine. My stored routes on the hung unit had the same issue; they were there, but could not be activated. This wasn't a problem since the stored routes for me live on ForeFlight, so I just deleted them from the IFD that hung and added them back via WiFi from ForeFlight. They also worked perfectly fine on both units when loading them from the 440 that did upgrade correctly.

I usually use this forum when the issue doesn't require immediate attention, and go to tech support when it does. If it is helpful to document such things here, please let us know.

The CAS problem has been fixed, but we've delayed that release so that we can include other coming soon functionality.  Shouldn't be much longer, but I don't have a date for you.

I haven't installed 10.3.2.2 yet, there wasn't enough in there for me to jump to it and I figured I'd wait until the next release.

I have however personally upgraded 4 units (2-440 & 2-540) to 10.3.1.2 without any issues so I don't know why shops are having such a hard time.  The 440's were on the previous release and the 540's skipped several releases.

Very important to follow the instructions to the letter and ABSOLUTELY DO NOT lose power during the upgrade, if you lose power you will most likely be shipping the units back to Avidyne.  In my case I made two cables, one connects to 72pin connector (main) and the other to the 25pin (radio) connector for power and connect both to a 12volt battery (using an old Concorde RG-35AXC) that is also sitting on a battery tender.  The battery has more than sufficient power to run for the 40 min required to upgrade but figured keeping it topped off can't hurt as a just in case.

Depending upon the version going from the time it takes to complete can be 20 to 45 minutes.

Of course I did all of this under the watchful eye of my A&P who knows engines and airframes but not sure I'd trust him with a USB thumbdrive near the avionics....

Personally I think the Avionics shops you called are giving you a load of BS because they don't want to work on the units.  I think Avidyne needs to improve their relationships with Avionics shops.

I have done two upgrades to the unit before and things went well.  I will probably give it a go as I am unable to get jep charts on ipad without paying for an additional subscription without the upgrade being done.

Thanks again, Jim