10.2.3.1 Update failed |
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comancheguytoo
Newbie Joined: 17 Apr 2015 Location: CA Status: Offline Points: 29 |
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Posted: 15 Jan 2020 at 2:12pm |
Hey guys, I tried to update my 540 from 10.2.2 to 10.2.3.1 yesterday.
Started update fine, watched it for awhile to see it loading, but when I came back an hour later had message that said update failed. Left USB drive in, rebooted to maintenance mode, and it showed s/w version 10.2.3.1, but I found the red checksums in pic below. Should I try to run update again with a fresh download/flash drive, do a manual 'resume' update procedure with a create Gold Master selection, or is it a for sure internal CF reformat? |
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dmtidler
Senior Member Joined: 12 Feb 2016 Location: USA Status: Offline Points: 617 |
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I think those are questions that would be best answered by Avidyne Tech Support.
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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3061 |
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Absolutely, DON'T DO ANYTHING before calling Tech Support. I think that is noted in the install docs as well. * Orest
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ddgates
Senior Member Joined: 12 Aug 2011 Location: Deer Valley Status: Offline Points: 1100 |
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At the time that this major update was released, a number of pilots and dealers had issues, and at the time there were posted a couple of help videos from Avi. One of those videos addressed an issue which came up in my update. Have you looked at those? They were on the Avi website; otherwise, yes, tech support is your friend.
Here's the link, scroll down to the bottom of the page: https://pilotsupport.avidyne.com/kb/article/265-ifd5xx4xx-software-release-overview-for-10231/ Edited by ddgates - 16 Jan 2020 at 8:12am |
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David Gates
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comancheguytoo
Newbie Joined: 17 Apr 2015 Location: CA Status: Offline Points: 29 |
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Thanks ddgates, I didn't see these. My condition was consistent with one of the links that suggest a full format of thumb drive and re-update as possible resolution.
Speaking of that, I'm not receiving notices of updates, or SBs for that matter. In fact, I can't remember if I ever did. Do you guys get notice by email? Sure would be nice to get a ping for those Service Bulletins and new updates. Thanks all!
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ddgates
Senior Member Joined: 12 Aug 2011 Location: Deer Valley Status: Offline Points: 1100 |
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Glad to be able to help! Video solved my install issue when it happened. I don't think any of us get email notifications, not like Textron anyway. The crew on this interactive board do a good job around new issues, updates, and any other happenings. DMG
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David Gates
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