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Can't load data from Jepp

Printed From: Avidyne
Category: Avidyne General
Forum Name: IFD100 Mobile App
Forum Description: Topics on Avidyne's IFD100 Mobile App
URL: http://forums.avidyne.com/forum_posts.asp?TID=1888
Printed Date: 28 Apr 2024 at 8:03pm
Software Version: Web Wiz Forums 12.01 - http://www.webwizforums.com


Topic: Can't load data from Jepp
Posted By: daveS
Subject: Can't load data from Jepp
Date Posted: 11 Nov 2019 at 11:25am
In order to get charts, I had to 'deactivate' the app then reactivate.  Charts were then available, which I downloaded.  Navdata and Obstacle data showed already downloaded.  The charts are now available but now my navdata is missing.  The FMS page says 'No Nav Database' and 'reload database'.  I exited the app and when I restart, I go straight into the IFD100 app and not the page that allows me to download data.  I deleted the IFD100 app and reinstalled but get the same behavior.  It looks like the initial page that gives the option to download does flash up for less than a second but the app immediately goes into the normal IFD100 operational page.  I'm on a 5th generation mini with plenty of free space.

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dave



Replies:
Posted By: AviSteve
Date Posted: 11 Nov 2019 at 12:03pm
Originally posted by daveS daveS wrote:

In order to get charts, I had to 'deactivate' the app then reactivate.  Charts were then available, which I downloaded.  Navdata and Obstacle data showed already downloaded.  The charts are now available but now my navdata is missing.  The FMS page says 'No Nav Database' and 'reload database'.  I exited the app and when I restart, I go straight into the IFD100 app and not the page that allows me to download data.  I deleted the IFD100 app and reinstalled but get the same behavior.  It looks like the initial page that gives the option to download does flash up for less than a second but the app immediately goes into the normal IFD100 operational page.  I'm on a 5th generation mini with plenty of free space.
When you deactivate, the databases are removed from the iPad.  Just call Jeppesen and tell them that you accidentally deleted the nav databases from your app and have them reset the count.  Then you should be able to download them again.

You can always get back to the Jepp download page on the IFD100 by going to the AUX-SYS page and pressing "Update Databases" just like you do in the real IFD.


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Steve Lindsley
Avidyne Engineering



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