Chart update in ERROR state
Printed From: Avidyne
Category: Avidyne General
Forum Name: IFD 5 Series & IFD 4 Series Touch Screen GPS/NAV/COM
Forum Description: Topics on Avidyne's IFD 5 Series and IFD 4 Series Touch Screen GPS/NAV/COM
URL: http://forums.avidyne.com/forum_posts.asp?TID=1794
Printed Date: 03 May 2024 at 7:11am
Software Version: Web Wiz Forums 12.01 - http://www.webwizforums.com
Topic: Chart update in ERROR state
Posted By: Awful Charlie
Subject: Chart update in ERROR state
Date Posted: 30 Jun 2019 at 10:01pm
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OK, my mistake and the voltage dropped* whilst doing this weeks update on the 540. On powering up again, there was a message that the chart update didn't complete successfully, and retrying the update process just gets to the same state as before (the update goes into ERROR state just after hitting 10% complete). Reasonably enough, the charts are now unusable Anyone know how I resolve this (the manual has the rather frightening statement that ".. a service action may be required..") - we were planning to leave for Osh in 12 days time, and there's not going to be a chance to get to a dealer even it they have an available booking before then EDIT: Software level 10.2.3.1 * Dual batteries, but ground power only supplements #1 - I had #2 selected
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Replies:
Posted By: AviSteve
Date Posted: 01 Jul 2019 at 9:52am
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What is the exact error message? ------------- Steve Lindsley Avidyne Engineering |
Posted By: Awful Charlie
Date Posted: 01 Jul 2019 at 10:10am
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Thanks Steve Does this help? I took a log download too before shutting down (although to the untrained eye, there doesn't appear to be anything significant in the event log)  |
Posted By: AviSteve
Date Posted: 01 Jul 2019 at 10:45am
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Darn, nothing really to be gleaned from that message :( Send me your event log anyway and the charts DSF from your USB stick (slindsley at avidyne dot com) ------------- Steve Lindsley Avidyne Engineering |
Posted By: Awful Charlie
Date Posted: 01 Jul 2019 at 11:19am
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Thanks Steve - sent |
Posted By: teeth6
Date Posted: 01 Jul 2019 at 4:20pm
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Charlie, I hate to say it but I think it will need some service. If the unit loses power during the "write" phase of a chart install, it will be locked in that state and will not update charts again until a reinstall of software. (Don't ask me how I know) |
Posted By: AviSteve
Date Posted: 01 Jul 2019 at 5:24pm
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Sorry, looks like the file system is corrupted, so you'll need to have it serviced. ------------- Steve Lindsley Avidyne Engineering |
Posted By: Awful Charlie
Date Posted: 01 Jul 2019 at 8:35pm
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Oh dear, that is really, really disappointing :-( Thanks for the input Steve and teeth6
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