Now a new problem. Shop won't do 10.2 update. |
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pitchristian
Newbie Joined: 16 Apr 2016 Location: KLBE Status: Offline Points: 12 |
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How much did Smart Charge for the Update?
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TangoCharlie
Newbie Joined: 31 May 2016 Location: KISP Status: Offline Points: 17 |
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We have the opposite problem. When everything is on, we cannot tune he GDL69A audio with the IFD, it doesn't seem to recognize that it exists. And if we tune it with the remote (an option with he newer units at we installed when we realized the IFD would not tune it), it changes back to the demo channel within seconds. However, if we simply power down the IFD, we can tune the audio fine with the remote and it works normally, This is why we believe it is the IFD that is causing it to tune back to channel 1. |
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--Mark M
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teeth6
Senior Member Joined: 10 Mar 2014 Status: Offline Points: 741 |
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My understanding is that the used GDL will have to be in the 4.X software level as Garmin made a change to prevent it's use in the 540s in a newer release. My concern is that the GDL at this older software level will become harder to find. I am hoping Avidyne will make a change to allow the use of the Heads Up Technology receiver. They supported that in the EX 500, EX 600 and EX 5000 so they should be able to make it compatible with the 540/440s.
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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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The weather access from the GDL69A works just fine on the IFD. I don't think I've heard otherwise from anyone.
But, there is a glitch in trying to tune the satellite radio stations with the latest software, if you have that subscription. Personally I doubt it was really G doing something prickly, and I understand that A is working on a software update that will address this in any case. * Orest Edited by oskrypuch - 10 Jul 2017 at 10:36am |
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teeth6
Senior Member Joined: 10 Mar 2014 Status: Offline Points: 741 |
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I would want to keep a weather and music subscription, however, after speaking with Avidyne tech support, I was not told of any effort to get the newer software GDL69 to work with the Avidynes. I am hoping someone comes up with a better solution prior to the December 31 deadline
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Gring
Senior Member Joined: 30 Dec 2011 Location: Kingston, NY Status: Offline Points: 722 |
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I don't think there will be a new solution for the IFD series before Dec 31. You really have only two choices - 1) SKytrax ADSB or 2) a used GDL69 or 69/A with software between 4.0 and 4.99. If you have R9, Avidyne will need to complete software version 9.4 so you can connect a SKytrax 100.
Edited by Gring - 12 Jul 2017 at 6:56am |
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Bad1996
Senior Member Joined: 11 Feb 2015 Location: Dalton, Ga. Status: Offline Points: 103 |
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I have heard 1 out of 5 brick. The $1,200 charge (may or may not be charged) is one of the dumbest things I have ever heard. If you can't make the box without it bricking OR without charging a fee for your mistake (allowing it to brick) then maybe you need to be in another business. I love my 540 and highly promote it ..... Well I did before now. What do I do now...tell folks it's GREAT but I'm scared to have it updated with new software ?
Here I sit with old software. A dealer did my buddies, it bricked and now I worry about mine, mostly a $1,200 charge. Garmin is laughing their ass's off right now. |
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LANCE
Senior Member Joined: 06 Dec 2014 Location: TEXAS Status: Offline Points: 277 |
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1 out of 5 brick) Absolutely not true. If that was the case there would be an uprising on here and other forums. The instructions are explicit and if followed work very well. I have done numerous software updates on 540 and 440 and now own a 550, even the big update a couple years ago where the micro sd card had to come out and be updated. No problems whatsoever, but I took my time and followed instructions to the tee and checked off the steps after they were completed. During software updates I've never had to call Avidyne support but I have called them once on configs and they were outstanding. Here I sit with old software . . . I worry about mine) There is a possibility of failure in every aspect of life, including flying, but that fear doesn't paralyze us . . we're pilots. Don't forego the benefits of 10.2 over concern about this. If the instructions are followed the odds are overwhelming that it will work. If the instructions were followed and something bad happened I'm confident that Avidyne would take care of you. $1,200 charge) I haven't heard of anyone that has actually been charged $1200. I would guess that they don't want just anyone doing the updates haphazardly. If you don't follow the instructions and leave steps out it could happen. Edited by LANCE - 12 Jul 2017 at 11:08am |
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ddgates
Senior Member Joined: 12 Aug 2011 Location: Deer Valley Status: Offline Points: 1100 |
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I started this thread for the reasons I posted.
It took quite a bit of discussion to get the installing shop to do the updates because of all the red letter $1200 warnings. The solution I came up with was that if there was bricking because of shop error, they were on the hook for the $1200. If because of system or software, I was on the hook, but understood that I would be seeking redress from Avidyne. Finally they got around to doing the updates on my two IFD540s. No issues, no bricks. Getting 10.2 installed gave new functionality and in my case fixed some I/O initialization issues which were a 10.1.2.3 or something like that update which I didn't get. So actually my units work better now. One thing is certain - all of the red letter $1200 warnings got everybody's attention, which I think was Avidyne's purpose. Would I have done it that way, no, but I'm not Avidyne. And FWIW I don't think the $1200 charge has been applied, at least where the unit itself was the issue. YMMV.
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David Gates
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oskrypuch
Senior Member Joined: 09 Nov 2012 Location: CYFD Status: Offline Points: 3058 |
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Further to this, there is now a simple field procedure (single file on a USB key) to un-brick a unit that locks up during the update, whether caused by an error in procedure, or otherwise.
The key to that is to NOT POWER DOWN the unit, if it happens, and to call Tech Support. * Orest Edited by oskrypuch - 12 Jul 2017 at 12:03pm |
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tony
Senior Member Joined: 06 Dec 2011 Location: Atlanta Status: Offline Points: 466 |
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I talked to tech support about the $1200 charge before I upgraded my units. They told me that if a factory authorized service center did the upgrade and it bricked, there was no charge for the repair. If I did it myself and it bricked, there would be a charge. I took mine to a factory authorized service center. There was no issue. |
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Royski
Groupie Joined: 26 Feb 2013 Status: Offline Points: 87 |
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Mine bricked during the update but fortunately the shop had a loaner 540 for me and Avidyne did not charge to fix it (I was out some amount of shop time plus shipping). I think Avidyne did hardware mod 16 while they had it — not sure what that entails.
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Kentwkalb
Newbie Joined: 31 Dec 2015 Location: KFGX Status: Offline Points: 6 |
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I had my 10.2 update 2 weeks ago at Eastern Cincinnati Avionics at I69, Sporty's Airport. I had a previous problem with NavData updates on my 540. No problem with the 440. When the 10.2 update was started on the 540, there were errors with the update. No problem with the 440. The shop discovered an Avidyne "corrupt file" that had come from the factory on some 540's. They got a copy of the zip file that resolved the corrupt file. The next day the zip file corrected all errors, including the previous NavData problems. The 10.2 update is "as advertised". Full functionality with the Bluetooth keyboard is great! Hope others may have success with the update, knowing the zip file is available. It did not come from Avidyne, but another shop Cincy Avionics knew. I'm sure Eastern Cincinnati Avionics would be glad to help you shop with the zip file that resolves many issues with the 540 units.
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teeth6
Senior Member Joined: 10 Mar 2014 Status: Offline Points: 741 |
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It seems there is not much concern/interest in the end of MLB 700 weather at year end. Either there aren't that many MLB 700s out there, or most users are happy to use ADS-B. I'd like to continue using panel mount XM weather but wish there were another option besides an outdated GDL 69. I'm hoping Avidyne comes up with another option.
Edited by teeth6 - 09 Sep 2017 at 10:03pm |
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