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Anyone receive a reply to online form submission?
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toddsanderson View Drop Down
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Joined: 07 Nov 2024
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Points: 15 		Post Options Post Options   Thanks (0) Thanks(0)   Quote toddsanderson Quote  Post ReplyReply Direct Link To This Post Topic: Anyone receive a reply to online form submission?
    Posted: 24 Nov 2024 at 6:23pm
Love my Avidyne equipment, but really don’t understand the company at all. If filled out their form with pictures of my SR22 panel and was informed that I would be contacted within 48 hours. That was 2 weeks ago. I realize they are still certifying the system, but if you are going to hype the product, offer an online submission, and say you will return within 48 hours then please follow through. I like my Entegra system, but there is no way whatsoever I am paying thousands of dollars a year for a warranty on it.  Knowing that the Entegra will fail sooner than later I am planning on redoing my panel soon to get a spot in a shop. Unfortunately, it looks like a Garmin Txi will be installed.  
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dspur View Drop Down
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Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote dspur Quote  Post ReplyReply Direct Link To This Post Posted: 26 Nov 2024 at 10:17am
Same issue.  No response.  
I am really looking to upgrade my Entegra/430’s Cirrus panel (G1 Centennial)but torn about waiting for Vantage, which they are mum about any release dates, or going all Garmin.   Would like to do it incrementally and would go ahead with the ifd s and dfc 90 if there was any reasonable assurance of Vantage being available down the road.  These Entegra PFDs and MFDs aren’t going to last or be supported indefinitely.  
Don Spurlin
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AviSteve View Drop Down
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Joined: 12 Feb 2018
Location: Melbourne, FL
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Points: 2274 		Post Options Post Options   Thanks (0) Thanks(0)   Quote AviSteve Quote  Post ReplyReply Direct Link To This Post Posted: 01 Dec 2024 at 9:04pm
I've asked Kelly Myers to look into it.
Steve Lindsley
Avidyne Engineering
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avimyers View Drop Down
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Joined: 18 Oct 2017
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote avimyers Quote  Post ReplyReply Direct Link To This Post Posted: 04 Dec 2024 at 2:42pm
Todd-I can see in our CRM system that we did respond to you but it may have gone to spam. jconte@avidyne.com is Joe Conte's email address. He is your sales contact. If you have a warranty or repair question please contact techsupport@avidyne.com.

Kelly
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avimyers View Drop Down
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Joined: 18 Oct 2017
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Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote avimyers Quote  Post ReplyReply Direct Link To This Post Posted: 04 Dec 2024 at 2:45pm
Don- please verify best email address for you. All emails to don@donspurlin.com are bouncing from our CRM. While we don't have an exact date for shipping Vantage we are finalizing all documentation and should be announcing something in the near future. 



Kelly
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