IDF100 Database DL

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   After the software upgrade (no issues) I downloaded and uploaded new NAVDATA to my 440 without error. However, When attempting to DL the new data to my Mini Ipad (IDF100) it starts to update then says "unknown error" and will not complete the DL. I have tried deleting the App from my Ipad and reinstalling it. Still same issue. Is this an Avydine Issue or Jeppison Issue? Never had an issue with this before.
Claude Allen, Haller Field, 7FL4.

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allenc3 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 04 Feb 2019 Location: 32043 Status: Offline Points: 126	Post Options Post Reply Quote allenc3 Report Post Thanks(0) Quote Reply Topic: IDF100 Database DL Posted: 14 Mar 2023 at 3:35pm
	After the software upgrade (no issues) I downloaded and uploaded new NAVDATA to my 440 without error. However, When attempting to DL the new data to my Mini Ipad (IDF100) it starts to update then says "unknown error" and will not complete the DL. I have tried deleting the App from my Ipad and reinstalling it. Still same issue. Is this an Avydine Issue or Jeppison Issue? Never had an issue with this before. Claude Allen, Haller Field, 7FL4.
	Claude

AviSteve Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2249	Post Options Post Reply Quote AviSteve Report Post Thanks(0) Quote Reply Posted: 14 Mar 2023 at 5:10pm
	Hard to say. It would be helpful for you to look at the activity log on the IFD100. Use the gear icon in the upper right corner of the login screen then look for interesting messages under "Activity".
	Steve Lindsley Avidyne Engineering

allenc3 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 04 Feb 2019 Location: 32043 Status: Offline Points: 126	Post Options Post Reply Quote allenc3 Report Post Thanks(0) Quote Reply Posted: 15 Mar 2023 at 8:16pm
	Yeah, well I already delated and re down loaded the App. Still no cigar.
	Claude

allenc3 Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 04 Feb 2019 Location: 32043 Status: Offline Points: 126	Post Options Post Reply Quote allenc3 Report Post Thanks(0) Quote Reply Posted: 15 Mar 2023 at 8:35pm
	Steve, It does this on both of my Ipads (a new gen mini and a 9th Gen 10.5) Any ideas. Both have current updates
	Claude

AviSteve Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2249	Post Options Post Reply Quote AviSteve Report Post Thanks(0) Quote Reply Posted: 15 Mar 2023 at 8:43pm
	Sounds like you can rule out an iPad issue. But maybe it's your Jepp account or the credentials you're using? Again, if it's still failing, the activity log would be helpful.
	Steve Lindsley Avidyne Engineering

ricardo Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 17 Jan 2022 Location: Seattle, wa Status: Offline Points: 134	Post Options Post Reply Quote ricardo Report Post Thanks(0) Quote Reply Posted: 16 Mar 2023 at 11:34pm
	for completeness you can try factory resetting the ipad and try again. at least then you really have ruled out the iOS software. also try installing one of the IFD trainers and download the db's from those apps (they share the storage).