IFD100: new routes not saved

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   Same problem on my two iPads. My routes are not saved. I enter a new route, return to the route list, the route is visible, I can edit and activate. When I reopen the application, the route list is empty.
I could not find the app version number.

Dominique

Edited by dominique-tanguy - 26 Aug 2020 at 10:27am

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dominique-tanguy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2018 Location: Cologne (DE) Status: Offline Points: 23	Post Options Post Reply Quote dominique-tanguy Report Post Thanks(0) Quote Reply Topic: IFD100: new routes not saved Posted: 26 Aug 2020 at 10:26am
	Same problem on my two iPads. My routes are not saved. I enter a new route, return to the route list, the route is visible, I can edit and activate. When I reopen the application, the route list is empty. I could not find the app version number. Dominique Edited by dominique-tanguy - 26 Aug 2020 at 10:27am

AviSteve Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2249	Post Options Post Reply Quote AviSteve Report Post Thanks(0) Quote Reply Posted: 26 Aug 2020 at 11:01am
	If you use a single iPad running the IFD100 and not connected to an IFD, leaving the other iPad off, are your stored routes saved? Edited by AviSteve - 26 Aug 2020 at 11:02am
	Steve Lindsley Avidyne Engineering

dominique-tanguy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2018 Location: Cologne (DE) Status: Offline Points: 23	Post Options Post Reply Quote dominique-tanguy Report Post Thanks(0) Quote Reply Posted: 26 Aug 2020 at 11:17am
	HI Steve, They are not connected to the IFD440. When connected, everything thing is working as intended, databases are synchronized, but I cannot upload my flight plans are they at lost as soon as the iPads go into the sleep mode. The second iPad is not Off, but sleeping. Does it makes any difference? Dominique Edited by dominique-tanguy - 26 Aug 2020 at 11:28am

AviSteve Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2249	Post Options Post Reply Quote AviSteve Report Post Thanks(0) Quote Reply Posted: 26 Aug 2020 at 1:49pm
	No, just trying to isolate to a single IFD100 to aid in troubleshooting. So if you have a single iPad running IFD100, enter a stored route, then go "back to route list", do you see the route you just entered in the list? Assuming you do, then,if you shut down the iPad, turn it back on, and then open the IFD100 app, the stored route is no longer there? If that's not correct, let me know the exact steps you're taking to reproduce the behavior. Include whether a step is being performed on the IFD or one of the iPads running IFD100.
	Steve Lindsley Avidyne Engineering

dominique-tanguy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2018 Location: Cologne (DE) Status: Offline Points: 23	Post Options Post Reply Quote dominique-tanguy Report Post Thanks(0) Quote Reply Posted: 26 Aug 2020 at 2:47pm
	exactly as you described, one iPad, route created and visible in the route list, shut down the iPad, turn it back on and the route is gone. My iPads are quite old... Could this be an explanation? (iOS 9.3.5) Edited by dominique-tanguy - 26 Aug 2020 at 2:49pm

AviSteve Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2249	Post Options Post Reply Quote AviSteve Report Post Thanks(0) Quote Reply Posted: 26 Aug 2020 at 3:49pm
	I suppose it could be the age of the iPad, but I wouldn't give up on it quite yet. I know it's cliche, but can you uninstall the IFD100? If you have the IFD Trainer app installed on that iPad, be sure to uninstall that too. Then, re-install the IFD100 from the Apple store. Let me know if that clears up the problem.
	Steve Lindsley Avidyne Engineering

dominique-tanguy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2018 Location: Cologne (DE) Status: Offline Points: 23	Post Options Post Reply Quote dominique-tanguy Report Post Thanks(0) Quote Reply Posted: 27 Aug 2020 at 1:43am
	thank you Steve. I am flying back home today. I will uninstall the apps when I am at home because I need my Jeppesen credentials to reinstall them. Dominique

dominique-tanguy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2018 Location: Cologne (DE) Status: Offline Points: 23	Post Options Post Reply Quote dominique-tanguy Report Post Thanks(0) Quote Reply Posted: 28 Aug 2020 at 12:01pm
	so, I have unistalled both app and did a fesh install of IFD100. Unfortunately, same behaviour, the new route is not saved... Very strange, in the past, it was working perfectly well. Dominique

AviSteve Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12 Feb 2018 Location: Melbourne, FL Status: Offline Points: 2249	Post Options Post Reply Quote AviSteve Report Post Thanks(0) Quote Reply Posted: 28 Aug 2020 at 12:07pm
	Any chance you can take a short video showing the behavior? You can post it or send it to me directly slindsley at avidyne dot com.
	Steve Lindsley Avidyne Engineering

dominique-tanguy Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Apr 2018 Location: Cologne (DE) Status: Offline Points: 23	Post Options Post Reply Quote dominique-tanguy Report Post Thanks(0) Quote Reply Posted: 28 Aug 2020 at 12:37pm
	just done! Dominique