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Data pak w G 500

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sikhpilotmd View Drop Down
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    Posted: 18 Mar 2015 at 8:19am
I have two IFD 540s and bought Jeppesen subscription for them with charts. Now, I am in the process of installing G500. I called Jeppesen yesterday and they suggested data for Eastern US, no charts, pro rated to match my Avidyne subscription for $230. Garmin also sells a subscription. Are these the same, Garmin and Jeppesen? Any other suggestions?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 21 Mar 2015 at 11:14am
I'm not an expert on Garmin nav data offering options but I do believe that Garmin offers two fundamental options:

1.  Jepp data (comes at a $ premium I believe), or
2.  Garmin data (not compatible with Jepp data and is in direct competition with Jepp).
Steve Jacobson
sjacobson@avidyne.com
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sikhpilotmd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sikhpilotmd Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2015 at 6:44am
Thanks Jake
I'm still having trouble with my jepp jsum downloads. They gave me only one set of downloads for Nav and obstacles for my two 540, even after I had contacted them. Charts are fine.
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teeth6 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote teeth6 Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2015 at 7:29am
Sikhpiklotmd
That is the same issue I am having.  I have had to call tech support with each download and ask them to add another to my site.  I know some users are downloading only once and then copying via windows to their other USB FOB but that did not work out for me.  I kept getting error messages.  Jepp tells me that they are aware of the issue and will be putting 2 downloads on the sites of people who have 2 540s but this has not happened yet.....and I am not too optimistic that it will anytime soon.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviJake Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2015 at 9:35am
We're escalating this to Jepp ourselves.
Steve Jacobson
sjacobson@avidyne.com
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teeth6 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote teeth6 Quote  Post ReplyReply Direct Link To This Post Posted: 23 Mar 2015 at 3:59pm
Apparently Jepp has resolved this issue.  I'll know for sure when I do my downloads later today but I received this email from Jepp today:

Your services have been reinstated to show the dual downloads for charts, Nav, Obstacles and Terrain.  You will see these all as separate downloads in JSUM/JDM.  If you have any questions about this please let us know and thank you for your patience while we addressed this issue.

 
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sikhpilotmd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sikhpilotmd Quote  Post ReplyReply Direct Link To This Post Posted: 24 Mar 2015 at 10:25pm
Seems like it is finally fixed for me too. I guess I will see on the next cycle to be sure
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