GPS failure

If that's the case, here's a quick update:

With the Orest report, we received his original unit back and found that the I/O card was faulty, thereby causing the loss of GPS.  I understand his replacement unit works fine in that regards now.

With the roy32jm report, we are in the process of swapping out his IFD and when the original unit returns, we'll be all over it to see what is causing his issue.

I'm sorry but I'm really not following you. What is this issue that we are reportedly not aware of?

We take this very seriously so claims to the contrary raise all kinds of red flags. I have personally written all our SILs and review every field report personally. Are there some issues you don't think we've acknowledged, broadcast, or dealt with?

I'm out of the office today but if you think it's better served by a phone call, please use 781-402-7474 or any other means you want to use.

Thanks for the help! I'll try to get out there this afternoon.

AviJake,

ksdoc, can you keep us posted here on your findings?  I'm sure this must be extremely frustrating for you, but it's also worrisome for those of us about to go in for installs.  With the number of reported problems, I don't understand how this wasn't caught during the certification process.  This doesn't give me confidence that my unit will operate properly when installed.

On my first big trip after the 540/340 install, the 540 did not capture any signals from GPS. I had to restart it before it would work.