BEWARE OF DELAYS!!!!

My IFD-540 arrived at the Avionics shop no 11/18, and my radio guy was told by Avidyne that the AXP-340 would ship on 11/24.  When it didn't arrive, they tried to get a tracking number, and just found out that it won't ship until Dec. 15!!  THREE WEEKS LATE!!!!  My radio guy is now going to put in a loaner KT-76A and then swap it out when the 340 arrives.  Needless to say, I'm pretty ticked off.  Hey Avidyne:  Don't give a date certain and then miss it by 3 weeks!    This may well cost me some money. 

Not sure the 18th qualifies as the 2nd week of December unless Avidne works on Sundays, but my installation has slipped to next year due to the late delivery.  Hope there are no install issues because now it turns out I'm going to be bumping up against my annual which is going to be at another airport.

I purchased a 540 under the initial offer. In October with the first 540 in hand I purchased a second 540 under the free 340 offer. Before making this decision I had my avionics shop press hard for delivery dates on the 540. We were assured that the 540 was available and would ship within a week, which it did. We were told the 340 would ship a couple days later.

My Bonanza is at the shop scattered in a thousand pieces. We are now told that delivery of the 340 is 3 weeks out. "We had overwhelming response to the free trandsponder blah, blah blah........"

You can imagine my wife's response when I told her the plane would not be available for planned trips. "Didn't you learn your lesson the first time?"

Throughout the 3 year wait I gave Avidyne the benefit of the doubt. I believed they just got caught up in a certification process that was far more difficult than anticipated. It seemed they should have known what they were in for, but it can happen to the best of us. Now it seems we have a pattern. Say what it takes to get the sale, cash the check, deliver whenever. I am left to one of two conclusions. A) Avidyne is completely lacking in institutional control. They are completely lacking in the ability to plan coordinate and communicate. B) They are fibbers. It is impolite to call someone a liar in public.

I had looked forward to my first post on this site being a positive one. Picture of the new panel with a new G500, twin 540's, 340, and audio panel. You missed that chance Avidyne when you did not return my call yesterday as you promised.

It is painful to write this as I know the long term viability of the equipment I have purchased is dependent on the viability of Avidyne. Negative posts like this are detrimental to that long term viability.

Is there anyone in a position of authority listening?

My plane's in the shop, ready for a panel overhaul, but installer is reluctant to start the work until the AXP340 is in-hand.  Was supposed to ship two weeks ago, then last week, now word is it'll ship this week.

Yikes.  Will look into this first thing Monday morning.

I'll learn more in the morning but it does seem that AXP340 transponders are oversold - they were way more popular than had been anticipated ("selling" free ones for a while does that I guess).

Understood.  We have a meeting set up for Monday afternoon.

MysticCobra wrote: My plane's in the shop, ready for a panel overhaul, but installer is reluctant to start the work until the AXP340 is in-hand.  Was supposed to ship two weeks ago, then last week, now word is it'll ship this week.