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IFD100 No Charts?

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comancheguy View Drop Down
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    Posted: 13 May 2017 at 1:01pm
I bought the FULL package from Jepp for my two IFD-540s.  I still have no charts on the IFD100?  REALLY?      Am I doing something wrong?   Do I need to call Jeppeson? 

Glad to see a new version of the IFD100 released the other day!

Ken
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ddgates Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 1:49pm
Just as a suggestion:
On the data download screen for your IFD100 app, is there an option to download charts?

If there isn't, it is a Jepp issue.  If there is, then the charts should download.

I have dual IFD 540s and have charts on the IFD100, no issues.


David Gates
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Post Options Post Options   Thanks (0) Thanks(0)   Quote comancheguy Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 2:13pm
David - 

Thanks.  Nope No charts on Jepp screen at login.  
Nav 
obstacles
terrain
mapdata



As I suspected.    Thanks for confirming!

Calling Jepp now. 

Ken



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AUXAIR View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AUXAIR Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 3:32pm

I also have dual units, 550 and 440.  In the IFD100 app, the Jepp downloads appear immediately upon logging in to Jepp.

David E.
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chflyer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chflyer Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 5:03pm
David, David,

Did you need to pay additional to get the charts on the IFD100? There are reports here that Jepp is requesting an additional fee for them.

Vince
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ddgates Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 5:13pm
Originally posted by chflyer chflyer wrote:

David, David,

Did you need to pay additional to get the charts on the IFD100? There are reports here that Jepp is requesting an additional fee for them.


I didn't pay anything beyond my chart subscription.

Are you sure they are charging you for charts?  Or for device licenses?
David Gates
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AUXAIR Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 9:18pm

Vince -

The IFD100 downloads came without any additional fees from Jepp.  There was one package purchase price for the two installed units and paper enroute charts.

David E.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote chflyer Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 9:43pm
What about this in the "Jepp data download difficulty thread"?

Originally posted by skycobra skycobra wrote:

I posted issues with charts data in the 540 forum section but I see this is a better place.   My electronic charts do not show up in the Jepp portal, however I do have the full Avidyne subscription with electronic charts.  I called Jepp and was told that I need to spend another $247 to get charts.

Simpson, can you clarify.

I've seen no response, so concluded that this is the case.....  sounds like sometimes yes, sometimes no. Typical Jeppesen.

Vince
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Post Options Post Options   Thanks (0) Thanks(0)   Quote comancheguy Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2017 at 10:53pm
I bought the Dual 540 package from Jeppeson, for one year.  Apparently, it came with only 2 chart downloads.  I'll call them on Monday, and let you know what I find out. 

Ken
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Post Options Post Options   Thanks (0) Thanks(0)   Quote skycobra Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2017 at 10:17pm
Just to update my quoted post:  I had brought up this subject with Avidyne at Sun N Fun and was told they were aware of this and the Avidyne CEO would be talking with Jepp to resolve.  I still don't have access to charts on the IFD100 app, so I assume nothing has changed.  According to the reps at Sun N fUN if you have a subscription to charts (Jepp Service Bundle Suite) for the iFD540/440 you then should be able to load on the IFD100.  Jepp has taken the position, that in my case I need to purchase the optional Jepp Mobile FD (Jepp's overpriced version of Foreflight) package in order to port over charts to the ipad.   

Maybe this is a good time for Simpson to give us an update
Al
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 15 May 2017 at 9:03am
I forget what I have exactly, but I do use Jepp's software, so have four "seats". IFD100 has all its charts, and I have the Jepp viewer on the tablet.

Is there another Jepp package level above the Jepp Service Bundle Suite?

* Orest

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Post Options Post Options   Thanks (0) Thanks(0)   Quote skycobra Quote  Post ReplyReply Direct Link To This Post Posted: 15 May 2017 at 12:02pm
Jepp does offer two different bundle packages.  The first is the standard Service Suite which includes, nav, terrain, obstacles and charts and that is priced at $1000.  The second is called the Service Suite "Plus" which adds the JeppView PFD for $1300.

The standard package does not port over charts into the IFD100, but the "plus" package does. 

I think this explains why some have charts and others don't.

Just spoke with Jepp and they have confirmed, also indicated that they are currently in discussions with Avidyne so maybe there is some resolution on the horizon.
Al
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Post Options Post Options   Thanks (0) Thanks(0)   Quote comancheguy Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2017 at 6:16pm
Yep.  That was the problem.  

Even after i went thru this with the Jep folks at SnF.  Grr...  I passed on the extra few hundred on TOP Of the almost $100 / month that I paid them for this year.    (3 TIMES what I pay for XM weather, BTW...)

The one REALLY useful feature would have been to have the charts on the ipad.   *sigh*.  

I'll wait at least till the next version of the ipad app comes out and squashes a few more bugs. 

I haven't figured out how I would have had the IFD100 / foreflight apps up without a second ipad, anyway. 


Ken
 




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Post Options Post Options   Thanks (0) Thanks(0)   Quote chflyer Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jul 2017 at 3:57pm
The new FF support for Jepp charts could be a game-changer here and make charts on the IFDxxx a lot less attractive economically (but only for ithingy users).

If one already has a Jepp subscription, one can also access it under FF, but each device uses up a Jepp subscription device count.

Without a Jepp subscription one can get the Jepp charts by paying FF directly for them, on as many FF devices as one wants. The coverage I've checked is about 1/2 the cost on FF as for a corresponding Jepp subscription. Another FF advantage in Europe is a combined IFR/VFR coverage option, which Jepp will not sell. The disadvantage is that the FF route doesn't include charts on the IFDxxx.


Vince
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Post Options Post Options   Thanks (0) Thanks(0)   Quote FlyingCOham Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jul 2017 at 6:46pm
Heard it "through the grapevine", Jepp prices are about to drop noticeably ?????
Jim Patton
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ddgates Quote  Post ReplyReply Direct Link To This Post Posted: 07 Jul 2017 at 9:55pm
Nahhh, fake news.
David Gates
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Post Options Post Options   Thanks (0) Thanks(0)   Quote teeth6 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Aug 2017 at 7:28pm
I just "upgraded" my Jepp subscription to Plus in order to get charts on the IFD 100 but charts were still not an option in launching the app.  I really don't need Jepp Mobile FD on my IPad but I thought perhaps I had to download and activate that app in order to get the charts to my IFD100 and sure enough once I activated that app and then reactivated the IFD 100 the charts were available.  Can anyone confirm that the Jepp Mobile FD app must be installed and active on the IPad in order to use charts on the IFD 100?
Also, for those using Jepp Mobile FD, there is an option in settings under "Services" that says, "Allow Avionics Connection."  What exactly does this enable?  I asked Jepp but all they said was to ask Avidyne. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 04 Aug 2017 at 7:32pm
Mobile FD does NOT need to be installed.

Go to the Database update selector in the IFD100, and get to the database dialog. You should see charts (matching your Jepp subscription) as one of the available items.

* Orest



Edited by oskrypuch - 04 Aug 2017 at 7:32pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote teeth6 Quote  Post ReplyReply Direct Link To This Post Posted: 04 Aug 2017 at 8:06pm
I did that but the option for charts was not there.  It was not until I installed Jepp FD and activated it that the option for charts appeared on the IFD 100.  Maybe now I can inactivate Jepp FD and delete the app??


Edited by teeth6 - 04 Aug 2017 at 8:07pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oskrypuch Quote  Post ReplyReply Direct Link To This Post Posted: 04 Aug 2017 at 9:54pm
I don't have Jepp FD now on my iPad, although I had installed it for a bit.

* Orest
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pitchristian Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2017 at 11:20pm
SO more info on this . I just spoke with JEPP as I was having the same issue with no charts on the IFD100 as well. They said it has nothing to do with JEPP FD being on the ipad or not. What worked for me was DEACTIVATING the IFD 100 on the splash screen and re-logging in. Apparently it was still using the wrong serial number (jeppesen ) from when I downloaded the IFD100 app to play with it. I have since changed my subscription with Jepp and it didn't update without logging out and logging back in from inside the IFD100 app. Now I have the charts. 
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