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Charts not displayed

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baldcaldwell View Drop Down
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Joined: 21 Mar 2021
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Post Options Post Options   Thanks (0) Thanks(0)   Quote baldcaldwell Quote  Post ReplyReply Direct Link To This Post Topic: Charts not displayed
    Posted: 27 Apr 2021 at 11:46am
Hello,

I have recently installed the latest update for my IFD540.  However, the charts are not displayed.  What have I done incorrectly ?

Thanks!
Rob Caldwell
Lake Norman Airpark (14A), North Carolina
EAA Chapter 309
Model B Quick Build Kit Serial # 11B-24B / 25B
YouTube Channel: http://bearhawklife.video
1st Flight May 18, 2021
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AviSteve View Drop Down
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Location: Melbourne, FL
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviSteve Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2021 at 10:45am
Not much to go on in that description.  Best to call tech support and they can do some troubleshooting with you.
Steve Lindsley
Avidyne Engineering
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baldcaldwell View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote baldcaldwell Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jun 2021 at 9:15am
What is the contact number / email for Avidyne tech support?  Cannot find any contact info on My Avidyne.  

Still cannot get charts displayed.  

Thanks,

Rob Caldwell
Lake Norman Airpark (14A), North Carolina
EAA Chapter 309
Model B Quick Build Kit Serial # 11B-24B / 25B
YouTube Channel: http://bearhawklife.video
1st Flight May 18, 2021
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AviSteve View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AviSteve Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jun 2021 at 9:53am
https://www.avidyne.com/.  Click "Support" at the top.

At the bottom of the page that comes up, three options are shown:
1) Phone 1-888-723-7592
2) Email pilotsupport@avidyne.com
3) Submit a ticket online
Steve Lindsley
Avidyne Engineering
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baldcaldwell View Drop Down
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Joined: 21 Mar 2021
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Post Options Post Options   Thanks (0) Thanks(0)   Quote baldcaldwell Quote  Post ReplyReply Direct Link To This Post Posted: 01 Jun 2021 at 10:33am
Thank you.

Avidyne might consider including those contact choices on the My Avidyne page.  I don't find it intuitive to go to the main commercial page to look for support details....
Rob Caldwell
Lake Norman Airpark (14A), North Carolina
EAA Chapter 309
Model B Quick Build Kit Serial # 11B-24B / 25B
YouTube Channel: http://bearhawklife.video
1st Flight May 18, 2021
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